Privacy Policy

Privacy Policy

Last Updated: 18/12/2024

This privacy policy applies specifically to the use of our Website (www.sanza.app). If you are using the Sanza app (hosted at app.sanza.app or downloaded via the Apple App Store), please refer to our separate privacy policy for the app, which outlines the specific data collection and usage practices for app users.

Welcome to www.sanza.app (“Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. By accessing or using the Website, you agree to this Privacy Policy. If you do not agree, please do not use our Website.

1. Who We Are

www.sanza.app is operated by Sanza (“we,” “us,” or “our”), located in Belgium. We comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws applicable in Belgium and the European Union.

If you have questions about this Privacy Policy or our data practices, you can contact us at:

  • Email: support@sanza.app
  • Address: The Beacon, Sint-Pietersvliet 7, 2000 Antwerpen

2. Information We Collect

We collect the following types of information:

a. Personal Data You Provide

  • When you fill out forms (e.g., contact or subscription forms) using HubSpot.
  • When you communicate with us via email or other channels.
  • Data may include your name, email address, phone number, and any other information you choose to provide.

b. Automatically Collected Information

  • Cookies and Tracking Technologies: We use cookies and similar technologies through HubSpot, Google Analytics, and the Avada theme to improve your experience.
  • Device and Usage Data: Information about your device (e.g., browser type, IP address, operating system) and usage patterns (e.g., pages visited, time spent on the Website).

c. Third-Party Integrations

  • Google Analytics and HubSpot collect anonymized data for analytics purposes, such as tracking visitor behavior and Website performance.

3. How We Use Your Information

We process your information for the following purposes:

  1. To Provide Services: Responding to your inquiries or requests via forms.
  2. Website Improvement: Analyzing user behavior to enhance our Website’s design and functionality using Google Analytics and HubSpot.
  3. Marketing and Communication: Sending newsletters, updates, or promotional materials (if you’ve opted in).
  4. Legal Compliance: Ensuring compliance with GDPR and other applicable laws.

4. Cookies and Tracking

Our Website uses cookies and similar technologies to enhance user experience and analyze Website performance. Cookies may be set by:

  • HubSpot: For tracking form submissions and user interactions.
  • Google Analytics: To analyze anonymized data about Website usage.
  • Yoast SEO: For optimizing Website search engine performance.

You can control cookies via your browser settings. For more information, refer to our Cookie Policy.

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Consent: When you provide explicit consent for specific purposes (e.g., subscribing to newsletters).
  • Legitimate Interests: For analytics, improving our Website, or responding to inquiries.
  • Legal Obligation: When required to comply with the law.

6. How We Share Your Information

We may share your information with:

  • Service Providers: HubSpot and Google Analytics for analytics and marketing automation.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Third-Party Tools: For operational purposes (e.g., Yoast SEO for Website optimization).

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Anonymized data used for analytics may be retained indefinitely.

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Restriction: Request restriction of data processing.
  • Portability: Receive your data in a portable format.
  • Objection: Object to certain types of data processing.

To exercise your rights, contact us at [Insert Email Address].

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us to have it removed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review it periodically to stay informed.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

  • Email: support@sanza.app
  • Address: The Beacon, Sint-Pietersvliet 7, 2000 Antwerpen

By using sanza.app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.